Support

We read every message. Email hello@solidmiles.com and we'll get back to you, usually within two business days.

Common questions

How do I sign in?

Enter your email and we'll send a one-time sign-in code or link. There's no password to remember. Use the same email on a new phone and your records come back.

Does it work without signal?

Yes. Everything you log is saved on your phone first and syncs automatically when you're back online. The home screen shows whether all changes are backed up.

How do I add a vehicle?

Tap + Add vehicle and enter the 17-character VIN (on the dashboard at the bottom of the windshield, the driver's door sticker, or your registration or insurance card). No VIN handy? Enter the year, make and model yourself.

How do maintenance reminders work?

Choose what to track (oil, tire rotation, filters…). Solid Miles shows when each was last done. If you enter your own interval (for example from your owner's manual), it also shows when it's due. We don't guess intervals for you.

Where do the parts suggestions come from?

From parts you've logged, part numbers other owners of the same vehicle logged, and store searches for your exact vehicle. Always check that a part fits before buying. Solid Miles may earn a commission from store links, at no extra cost to you.

How do I export my records?

Tap Export and pick Excel, PDF or CSV, for one vehicle or all of them. Exports are always free.

I deleted something by mistake.

Hiding a service or vehicle shows an Undo button right away. If you missed it, email us and we can restore it.

How do I delete my account?

See Delete your account.